This is a template that has not been reviewed by a lawyer. It must be reviewed and completed before Kaptea is sold.
Refund policy
Last updated [date]
Fourteen days, no questions
If Kaptea is not right for you, ask for a refund within 14 days of purchase and you get the full amount back. You do not need to give a reason.
Request it from the receipt Polar emailed you, from "Receipts and refunds" on your account page, or by writing to [contact email] with the email address you bought with.
What a refund does
A refunded purchase ends the licence it granted, and the devices using it stop activating when their offline period runs out. A refunded renewal takes back only the year of updates it added.
Your legal right of withdrawal
Under EU law you may withdraw from a purchase of digital content within 14 days. The policy above gives you at least the same. Polar, as merchant of record, issues the refund to the original payment method.